We are an Australian-based business and currently ship to addresses within Australia only. We’re unable to offer international shipping at this time. Delivery options and costs will be calculated at checkout based on your location.

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking details. You can use these details to follow your order’s progress with the relevant delivery provider.

Orders are generally processed as quickly as possible, with delivery times varying depending on your location and selected shipping method. You’ll receive tracking information once your order has been dispatched.

If you need to make a change to your order, please contact us as soon as possible. We’ll do our best to accommodate your request, however, changes or cancellations may not be possible once your order has been processed or dispatched.

We accept returns within 30 days of purchase, provided the item meets our return conditions. Items must be full-price purchases, unworn and in their original condition and packaging. Sale or discounted items are not eligible for change-of-mind returns.

To arrange a return, please contact us within 30 days of receiving your order. Once your return has been approved, you’ll need to send the item back to us. Return shipping is the customer’s responsibility and is not covered by Wrench’s. We recommend using a tracked shipping service, as we cannot take responsibility for items lost in transit.

No. Change-of-mind returns are only available on full-price items. Sale, promotional or discounted purchases are not eligible for return unless the item is faulty or otherwise covered by your consumer rights.

If your purchase is eligible for return, we can assist with an exchange where the requested size or style is available. Please contact us within 30 days of receiving your order. Any return shipping costs are the customer’s responsibility.

Items must be returned unworn, unused and in their original condition, including the original packaging. Footwear should be tried on indoors only, with no marks or signs of wear. Items returned in an unsuitable condition may not be accepted.

If you believe your item has a fault, please contact us as soon as possible with details of the issue. Faulty items are handled separately from change-of-mind returns, and we’ll work with you to resolve the issue in accordance with your Australian consumer rights.

Sizing can vary between brands and individual styles, so we recommend checking the size guide before placing your order. If you’re unsure, our team is happy to help with sizing advice.

Not necessarily. Our online and in-store ranges can vary, and stock levels can change quickly. If you’re looking for a particular product or size, we recommend contacting us before visiting to confirm availability.

Available sizes and options are displayed on each product page. If the size or style you’re looking for is currently unavailable, feel free to contact us as we may be able to provide further information.